Helping you pick the right path to data recovery
Here we look a little more closely at Ontrack, and provide some points of comparison to help you decide whch data recovery provider best suits your needs.
|
Technical Capability |
Ontrack is widely regarded as the industry leader from a technical perspective, largely due to the fact that they have been recovering data since 1985, and boast an unrivalled R&D investment budget and development team. |
|---|---|
|
Locations |
With 17 data recovery labs around the world, and 40+ locations in total, Ontrack is very well positioned to serve a global market with a local presence. Ontrack is headquartered out of Washington DC, with several US locations. |
|
Value for Money |
Due in part to the R&D investment, especially on the higher end systems, Ontrack is sometimes viewed as a B2B player, but the 50,000 recoveries they perform each year span the spectrum of customer types. |
|
Customer service |
Increasingly using web portals to automate and improve customer communications, Ontrack scores well on customer service. Staff are generally available 24/7 to discuss a new recovery or update ongoing cases. |
|
Ease of process |
Ontrack has a streamlined process, and offers free collection and evaluation, in most cases available via a web portal. Onsite, remote, and DIY software solutions give the customer many recovery options. |
|
Hard drive |
SSD |
Server |
Tape |
Desktop |
Laptop |
|
Mobile |
Cloud |
Virtual |
RAID |
Apple |
CCTV DVR |
|
Technical Capability |
Ontrack is widely regarded as the industry leader from a technical perspective, largely due to the fact that they have been recovering data since 1985, and boast an unrivalled R&D investment budget and development team. |
|---|---|
|
Locations |
With 17 data recovery labs around the world, and 40+ locations in total, Ontrack is very well positioned to serve a global market with a local presence. Ontrack is headquartered out of Washington DC, with several US locations. |
|
Value for Money |
Due in part to the R&D investment, especially on the higher end systems, Ontrack is sometimes viewed as a B2B player, but the 50,000 recoveries they perform each year span the spectrum of customer types. |
|
Customer service |
Increasingly using web portals to automate and improve customer communications, Ontrack scores well on customer service. Staff are generally available 24/7 to discuss a new recovery or update ongoing cases. |
|
Ease of process |
Ontrack has a streamlined process, and offers free collection and evaluation, in most cases available via a web portal. Onsite, remote, and DIY software solutions give the customer many recovery options. |
4.7
5.0
N/A
5.0
4.9
N/A
4.2
4.8
4.7
N/A
N/A
N/A