Helping you pick the right path to data recovery
Here we look more closely at Ontrack (who acquired Vogon), and provide some points of comparison to help you decide whch data recovery provider best suits your needs.
|
Technical Capability |
Ontrack is widely regarded as the industry leader from a technical perspective, largely due to the fact that they have been recovering data since 1985, and boast an unrivalled R&D investment budget and development team. |
|---|---|
|
Locations |
With 17 data recovery labs around the world, and 40+ locations in total, Ontrack is very well positioned to serve a global market with a local presence. Ontrack is headquartered out of Washington DC, with several US locations. |
|
Value for Money |
Due in part to the R&D investment, especially on the higher end systems, Ontrack is sometimes viewed as a B2B player, but the 50,000 recoveries they perform each year span the spectrum of customer types. |
|
Customer service |
Increasingly using web portals to automate and improve customer communications, Ontrack scores well on customer service. Staff are generally available 24/7 to discuss a new recovery or update ongoing cases. |
|
Ease of process |
Ontrack has a streamlined process, and offers free collection and evaluation, in most cases available via a web portal. Onsite, remote, and DIY software solutions give the customer many recovery options. |
|
Hard drive |
SSD |
Server |
Tape |
Desktop |
Laptop |
|
Mobile |
Cloud |
Virtual |
RAID |
Apple |
CCTV DVR |
|
Technical Capability |
Ontrack is widely regarded as the industry leader from a technical perspective, largely due to the fact that they have been recovering data since 1985, and boast an unrivalled R&D investment budget and development team. |
|---|---|
|
Locations |
With 17 data recovery labs around the world, and 40+ locations in total, Ontrack is very well positioned to serve a global market with a local presence. Ontrack is headquartered out of Washington DC, with several US locations. |
|
Value for Money |
Due in part to the R&D investment, especially on the higher end systems, Ontrack is sometimes viewed as a B2B player, but the 50,000 recoveries they perform each year span the spectrum of customer types. |
|
Customer service |
Increasingly using web portals to automate and improve customer communications, Ontrack scores well on customer service. Staff are generally available 24/7 to discuss a new recovery or update ongoing cases. |
|
Ease of process |
Ontrack has a streamlined process, and offers free collection and evaluation, in most cases available via a web portal. Onsite, remote, and DIY software solutions give the customer many recovery options. |
4.7
5.0
N/A
5.0
4.9
N/A
4.2
4.8
4.7
N/A
N/A
N/A